There are only a few steps to getting started with our incoming filtering system:
If you don't have an Eunetic account with us yet, you can register for a free, no obligation trial on our website. If you already have an account, please use this link instead.
In our FAQ article "How do I create a domain in EuropeanMX?" you can find instructions on how to create your domain in EuropeanMX.
In step 2, your domain was set up in our filter system. In order for incoming e-mails to reach our system first, the MX records of your domain must be adjusted. To do this, please log into your account with your domain provider and enter the following MX-records:
10 mx1.europeanmx.eu.
20 mx2.europeanmx.eu.
30 mx3.europeanmx.eu.
40 mx4.europeanmx.eu.
Please pay attention to the points at the end of the entries. These 4 entries should be the only ones of the type "MX", others should be deleted if necessary. It is best to make a note of the original MX entries to be able to restore them later. If you have problems to store the MX records, please contact your provider.
Updating DNS records can sometimes take up to 24 hours. Messages sent in the meantime will still be received directly on your mail server.
If the destination route is set up correctly and the MX records are recognized by our system, all incoming messages are checked by our filter and transferred to your mail server. You can find more information in our FAQ article "What are MX records and which ones should be used for incoming filtering?".
To fine-tune the settings for your domain, please log into the Admin Panel (FAQ article "How can I log in to the Admin-Panel (web interface of the filter)?"). Below we have compiled a list of the most important menu items or functions for you:
If you have any questions or problems regarding our filtering system please don't hesitate to contact our support.