How can I view or edit automatic or individual Email Scout reports?


Under "Reporting" you can find all Email Scout Reports (short: "ESR") for inbound ("Email Scout Reports - incoming") and outbound ("Email Scout Reports - outgoing") messages that exist in the system and all those that have been created automatically. In our FAQ article "Which settings for incoming filtering can I make for my domain?" under "Automatically enable daily Email Scout reports:", you can find a description of how to activate automatic Email Scout reports. You can create individual Email Scout reports using the instructions in our FAQ article "How can I create my own Email Scout reports and have them sent to me?".

View Email Scout reports

1

Log in to the Admin Panel as administrator. Instructions for logging into the admin panel can be found in our FAQ article "How can I log in to the Admin-Panel (web interface of the filter)?". Under "Reporting", click on either "Email Scout Reports - incoming" or "Email Scout Reports - outgoing" to access the respective reports.

2

The views "Email Scout Reports - Incoming" and "Email Scout Reports - Outgoing" are divided into 2 tabs:

  • Email Scout Reports
    This tab contains all ESRs created under "Incoming" > "Logs".
  • Automatic Email Scout Reports
    This tab contains all ESRs that have been set up under "Incoming" in the "Domain Settings". (see also "Automatically enable daily Email Scout reports:" in the FAQ article "Which settings for incoming filtering can I make for my domain?"

3

Click on "Show results" to view all the reports that have been set up. Use the search rules to search for a specific report that you have previously created.


Edit Email Scout Reports

1
Tab Email Scout Reports

In the tab "Email Scout Reports", click on the drop-down menu at the front of the desired report to access the report options. The following options are now available:

  • Execute search
    Executes the search directly in the web interface.
  • Edit
    Allows you to edit the selected report. 
    • Name and subject of the report
    • Sender and recipient of the report
    • Schedule and delivery details
    • Template used
  • Remove
    Removes the report from the system.
  • Send now
    Creates a report and sends it to the recipient
  • Export as .csv
    Export report to a .csv file.

2
Tab Automated Email Scout Reports

In the tab "Automatic Email Scout Reports", click on the drop-down menu at the front of the desired report to access the report options. The following options are now available:

  • Run a search
    Executes the search directly in the web interface.
  • Edit
    Allows you to edit the selected report. 
    • Name and subject of the report
    • Sender and recipient of the report
    • Schedule and delivery details
    • Template used
  • Remove
    Removes the report from the system.

The automatic scout reports can be activated via "Incoming" > "Domain settings". (see also "Automatically activate daily e-mail scout reports:" in the FAQ article ""Which settings for incoming filtering can I make for my domain?").


3
Tab Automatic Email Scout Reports exlusions

In this tab you can disable certain reports for mailboxes. For example, if a mailbox should receive the scout report only in the morning and in the midmorning, but not in the evening, you can configure this in this tab. To do this, click on "Exclude mailbox from automatic ESR" and specify the mailbox and the scout report that should no longer be sent.



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