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How do I have to configure my mail client (Outlook, Thunderbird, etc.) to access the quarantine via IMAP?


If you want to use the quarantine and training system through your mail client via IMAP, you need to do the following:

  1. Enter the email address of the admin access.
  2. Enter the password of the admin access.
    If you do not have the admin access information, then first log into your Eunetic account on our website. Now select the desired EuropeanMX package in the dashboard and then click on the domain name of the package you want to edit. In the "Set up email filters" view, you can then find the "Change previous settings" button. After clicking on it, the domain options will open. Now scroll down a bit until you see the "Admin Panel" option. Here you can then set the password for the admin access that you need for the setup.
  3. Make sure that you have selected the "IMAP" protocol.
  4. For the connection to the server you can use the address "quarantine.europeanmx.eu".
  5. In the field "Port", please specify port 143.
  6. Then for connection security select "StartTLS".
  7. As user name use the domain name you created in EuropeanMX.
  8. The outgoing mail server can be neglected, because you do not send any messages via this mailbox.


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